stl Car Rentals Rack Rates 2023/24
You can download STL rack rates for car rental here!
iNSURANCE
How It Works
All Vehicles come Standard with insurance on the rented vehicle and 3rd party
The standard excess is based on Vehicle value “about 10% of vehicle value”
Liability is limited to excess in the absence of negligence
Our insurance does not cover negligence
Excess reduction is available at additional rates “see Excess table options below “:
Full excess | N$ 35000 | Excluding tyres& glass |
Reduced excess 1 | N$25000 + N$150/day | Excluding tyres& glass |
Reduced excess 2 | N$10000 + N$250/day | Excluding tyres& glass |
Reduced excess 3 | N$5000 + N$350/day | Excluding tyres& glass |
Zero excess (only for rentals 14 days +) | N$400.00/day | Excluding tyres& glass |
The excess amount will be pre-authorized on the credit card upon rental.
Cancellation Policy:
A prepaid booking can be canceled before the start of the rental. In the event of a cancellation, any refund of the payment made towards the rental is subject to a cancellation fee. The cancellation fee will never exceed the total prepaid amount.
1.1 No refund will be issued in case of cancellation after the scheduled pick-up time.
1.2 Cancellations less than 7 days prior to scheduled rental will result in the collection of a 75% fee of the full booking amount, or 1-day rental, whichever is greater. The remaining prepaid amount will be refunded.
1.3 Cancellations less than 14 days but more than 7 days prior to the scheduled rental will result in the collection of a 50% fee of the full booking amount, or 1-day rental, whichever is greater. The remaining prepaid amount will be refunded.
1.4 Cancellations made more than 14 days but less than 30 days prior to the scheduled rental, will result in the collection of a 25% fee of the full booking amount. The remaining prepaid amount will be refunded.
1.5 Cancellations made more than 30 days prior to the scheduled rental, will result in the collection of a 10% fee of the full booking amount. The remaining prepaid amount will be refunded.
No-show
– No refund will be issued in case of failure to pick up your vehicle (no-show).
Late pick up or Early Return
– No refunds or credits will be issued for unused rental days once the vehicle is rented.
Additional Information
RENTAL CONDITIONS
1. Valid Driver’s license is required (Natis or international driver’s license)
2. Fee will be charged for young drivers and additional driver
3. Valid Credit card is required. ( Visa, Mastercard)
4. Our Rate includes:
Maintenance
VAT
Unlimited Mileage
5. Our Insurance Includes:
Full Third Part Insurance
90% Comprehensive insurance
3 Tier excess options
6. Minimum rental period is 3 days.
7. Daily rate is 24 hours and additional hours will be quoted accordingly.
8. Rental extension needs a 48-hour prior to request and it will remain dependent on availability.
9. Unauthorized extensions will be charged at double the daily rate.
10. Insurance excludes damage to personal property.
11. In the event of a claim driver/renter will be held liable for the excess.
12. Vehicle may not be driven outside borders and time (19:00) without approval from STL car rental
13. One-way rentals are available on request with an additional charge.
14. All terms, conditions, and rates are subject to change without prior notice.
15. Vehicles are rented subject to our Rental agreement.